NEVO Mobility ("NEVO", "we", "us" or "our") respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy describes how we collect, use, disclose and safeguard information through our website, services and business operations.
1. Information we collect
We may collect business contact details (name, company, email address, phone number and billing address), shipment and logistics data, fleet telemetry, device identifiers and website usage information such as IP address, browser type and pages visited. We collect this information only when necessary to provide or improve our services.
2. How we use information
We use the information we collect to operate and improve our EV mobility and distributed fulfilment services, communicate with customers and partners, process contracts and invoices, ensure safety and compliance, analyse service performance and detect fraud or misuse.
3. Information sharing
We do not sell personal information. We may share information with trusted service providers who help us operate our platform (hosting, payment, support and analytics), with legal and regulatory authorities when required by law, and with authorised enterprise partners under contract where necessary to fulfil logistics operations.
4. Data security
We implement reasonable administrative, technical and physical safeguards to protect information from unauthorised access, disclosure, alteration or destruction. No system is completely secure, and we cannot guarantee absolute security of data transmitted online.
5. Your rights
Depending on applicable law, you may have the right to access, correct or delete your personal information, restrict or object to certain processing, or request a copy of the data we hold. To exercise these rights, contact us at sales@nevomobility.in.
6. Cookies and tracking
Our website may use cookies and similar technologies to improve user experience, understand traffic patterns and support analytics. You can adjust your browser settings to refuse cookies; however, some parts of the site may not function correctly as a result.
7. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after any change constitutes acceptance of the updated policy.
8. Contact us
If you have questions about this Privacy Policy or how we handle information, please email us at sales@nevomobility.in.